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If you need to return an item, please follow this link to obtain a Return Authorization as all returns must be authorized for tracking purposes.
We must be notified of pending returns within 7 business days of the order delivery date. All return orders are subject to a 20% restocking charge.
Custom Awards, Plaques, Acrylic Awards, Crystal Awards, Engraved Plates, and Shipping charges are NON-REFUNDABLE, unless the error was made by us.