Return Policy

If you need to return an item, please follow this link to obtain a Return Authorization as all returns must be authorized for tracking purposes.

We must be notified of pending returns within 7 business days of the order delivery date. All return orders are subject to a 20% restocking charge.

Custom Awards, Plaques, Acrylic Awards, Crystal Awards, Engraved Plates, and Shipping charges are NON-REFUNDABLE, unless the error was made by us.